Senior Public Engagement Officer

About the role

Open Government Products (OGP) builds technology for the public good and runs a fast-paced, open-sourced team of engineers, designers and product managers. Its Public Engagement (PE) team connects OGP's work with the people and communities it serves, shaping how the organisation and its products are understood and managing its public presence. As OGP's work grows in national launches, government announcements and media coverage, it is looking for a Senior Public Engagement Officer with a strong background in media relations and executive communications. The role leads media relations and press office work, develops executive communications strategies and advises on reputational issues, working closely with leadership, product teams, government partners and PE teammates.

Key responsibilities

• Lead media relations and PR: build relationships with journalists, editors and government communications partners, identify newsworthy stories, develop media strategies and secure coverage.
• Lead press office activities, including media enquiries, announcements, interviews and official communications, and coordinate media engagements with PE teammates.
• Manage reputational issues and crisis communications: identify risks, advise on responses, coordinate with stakeholders and support communications during sensitive situations.
• Lead executive communications and external engagements: develop strategies, shape leadership narratives, speeches, talking points and executive social media content, and prepare leaders and spokespeople for interviews and engagements.
• Develop and deliver public engagement initiatives across content, social, digital channels, partnerships and community engagement, evaluating results with evidence.
• Advise on communications and engagement strategies with product teams and leadership, anticipating public perceptions and communicating complex topics accessibly.

Required profile

• At least 5 years of experience in public engagement, communications or PR, with a strong track record in media relations and executive communications.
• Ability to build journalist relationships, secure coverage and advise senior leaders on public engagements.
• Good understanding of Singapore's media landscape.
• Excellent writer and communicator across media statements, speeches, website content, social media and other public-facing materials.
• Strategic thinker on positioning, narratives and reputation, able to engage stakeholders from citizens to senior government officials.
• Takes initiative, comfortable with ambiguity and able to drive initiatives from idea to outcome.
• Curious about technology and committed to public service; a technical background is not required.
• Experience in technology, government or social impact is a strong advantage.