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Senior ServiceNow Consultant

Virtusa · Marine Parade

Senior 🇬🇧 English

Job description

About the role

We are looking for a Senior ServiceNow Consultant to join a GovTech agency focused on implementing cutting‑edge ServiceNow solutions. The role is hands‑on and centered on delivering new functionality rather than ongoing maintenance.

Key responsibilities

  • Lead the design and implementation of ServiceNow modules such as PSDS, Case Management, CSM, App Engine and ITSM.
  • Collaborate with business stakeholders to translate requirements into technical specifications.
  • Configure, customize, and integrate ServiceNow applications to meet agency use cases.
  • Provide technical guidance and mentorship to junior engineers.
  • Ensure project deliverables are completed on time and meet quality standards.

Required profile

  • Proven experience as a ServiceNow consultant or engineer, preferably in a government or public‑sector environment.
  • Strong analytical and problem‑solving abilities.
  • Excellent communication skills to work with both technical and non‑technical teams.

Required skills

  • ServiceNow PSDS
  • ServiceNow Case Management
  • ServiceNow CSM
  • ServiceNow App Engine
  • ServiceNow ITSM

Questions fréquentes

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Published 1 week ago

Expires 1 month from now

24 views · 0 interested

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Virtusa

Marine Parade