Senior Store Manager – Luxury Retail (Singapore)

About the role

Leica is looking for an experienced, customer‑focused Senior Store Manager to lead its boutique in Singapore. You will be responsible for delivering premium in‑store experiences, driving sales, and ensuring operational excellence across all aspects of the store.

Key responsibilities

• Manage day‑to‑day operations of the Leica boutique, ensuring smooth store performance.
• Lead, coach, and motivate a high‑performing retail team to achieve sales and service targets.
• Deliver exceptional customer experiences and build long‑term relationships.
• Monitor inventory levels, stock movements, and maintain merchandising standards.
• Enforce operational procedures, loss‑prevention policies, and security measures.
• Analyze sales data, develop action plans, and drive business growth.
• Maintain store presentation and brand representation to the highest standards.

Required profile

• 8‑10 years of proven store management experience, including team leadership and retail operations oversight.
• Background in premium or luxury retail, preferably in consumer electronics, photography, or optics.
• Strong customer‑focused mindset with the ability to provide a personalized in‑store experience.
• Experience in retail loss prevention and shrinkage control.
• Results‑oriented with the ability to analyze KPIs and drive revenue.
• Excellent communication skills for interacting with customers, team members, and global stakeholders.
• Ability to work full‑time on‑site in Singapore, including weekends and retail hours.
• Relevant diploma or degree in Business, Retail Management, or a related field is preferred.

Required skills

• Proficiency with POS systems.
• Advanced Excel and basic office tools.