Senior Supplier Quality Assurance Engineer (12-Month Fixed-Term)

About the role

ResMed is hiring a Senior Supplier Quality Assurance Engineer on a 12-month fixed-term contract in Singapore. Supplier Quality Assurance (SQA) works across ResMed and its suppliers to protect and strengthen the company's ability to meet its Quality, Delivery and Cost targets, ensuring consistent quality products and services from the supply chain at an engineering level.

Key responsibilities

• Apply thorough knowledge of ResMed's quality system, including GMP compliance and regulatory requirements, and operate autonomously with input from Logistics, Procurement, Product Development, Manufacturing and Quality teams.
• Use a risk-based approach to improve processes while maintaining quality compliance.
• Monitor supplier quality metrics and trends, escalate emerging issues to leaders and stakeholders, and communicate quality and delivery issues promptly.
• Initiate programs to improve supplier performance and reduce the cost of poor quality, using digitalization and data analytics.
• Educate suppliers on quality prevention tools and drive continuous improvement, including defect-free products, product quality cycles, delivery performance, root cause analysis and corrective actions.
• Maintain lessons learned from investigations and share best practice, and contribute to project teams as requested.

Required profile

• Degree in Engineering or Science (required).
• At least 5 years of experience managing external suppliers.
• Preferred: experience in a highly regulated industry, preferably medical devices, and ability to read and interpret engineering drawings.

Required skills

• Quality risk assessment in warehouse activities and warehouse housekeeping, including pest control interfaces.
• Problem-solving methods and quality process knowledge such as A3, 8D, DMAIC and Six Sigma.
• Proficiency in Microsoft Outlook, Word, PowerPoint and Excel; Oracle business information system.
• Strong negotiation, communication and leadership skills.