Site Reliability Engineer - Singapore

About the role

The company is looking for a Site Reliability Engineer to join its overseas backend team and own the stability, observability and automation of the Singapore production environment. Smart hardware and mobile applications run across multiple AWS regions, and this role gives the region independent release, monitoring and emergency-response capability. The engineer holds operational access to the regional production environment, handles incidents with the regional tech lead and collaborates with the HQ infrastructure team on containerization, unified gateway and middleware governance.

Key responsibilities

• Operate and optimize regional AWS resources and Kubernetes clusters, including capacity planning and cost optimization, keeping the environment consistent and configuration-traceable
• Build and maintain monitoring dashboards, alert rules and log platforms for applications, middleware (MySQL, Redis, Kafka, RocketMQ) and infrastructure
• Take part in incident response, automate mitigation actions (rollback, scaling, degradation switches), run drills and maintain incident runbooks
• Build and maintain CI/CD pipelines for canary releases and fast rollback, enforce change reviews and checklists, and advance infrastructure-as-code
• Own backup, recovery, tuning and capacity assessment for regional databases and middleware, and help resolve slow queries and performance issues with developers
• Manage regional IAM accounts and access, support rollout of WAF and gateway security capabilities, and enforce least-privilege access and audit trails

Required profile

• Bachelor's degree or above in Computer Science, Software Engineering or a related field, or equivalent industry experience
• 5+ years of experience in operations, SRE or platform engineering
• Legally authorized to work in Singapore; no visa sponsorship provided
• Professional English (CEFR B2 or above); Mandarin Chinese is highly advantageous but not required

Required skills

• AWS (EC2, ALB, EKS, RDS, ElastiCache, S3, IAM, VPC, CloudWatch) with multi-region experience
• Kubernetes cluster operations, troubleshooting and resource governance
• Terraform or similar IaC tools, and CI/CD tools such as Jenkins or GitLab CI
• Linux and networking fundamentals; scripting in Python, Shell or Go
• MySQL, Redis, Kafka / RocketMQ, and observability stacks such as Prometheus, Grafana or ELK
• Nice to have: reading Java / Spring Boot code, API gateways (Higress, Shenyu, Kong, Nginx), canary releases, chaos engineering, AWS or CKA/CKAD certifications, and multi-region, cross-time-zone collaboration

What we offer

• Opportunity to build a regional engineering function from the ground up
• Cross-regional collaboration with a mature HQ engineering team
• Exposure to large-scale e-commerce and IoT infrastructure
• Competitive compensation and benefits package
• Flexible working policy