Solution Architect - Case Management Platform & Agentic AI

About the role

Activate Interactive, a technology consultancy in Singapore, is hiring a Solution Architect for its Co-Development Business Unit, working with Singapore Government Agencies. The role covers application platform architecture, DevSecOps, AI platform engineering and AI operations and governance. It is a fixed-term contract of 1 year.

Key responsibilities

• Own the end-to-end architecture of the Case Management Platform (built on OutSystems) and align detailed design with the agency's Enterprise Architecture
• Translate business and resiliency requirements into architectural specifications
• Design the blueprint of business, information and ICT assets and govern it, including the OutSystems reference architecture and reusable component standards
• Govern integration with the enterprise AI Foundation Platform (Amazon Bedrock) and shared agentic AI modules, and define the reference architecture for agentic AI
• Define non-functional requirements (performance, scalability, availability, resiliency, security) and verify them through capacity planning, load testing and tuning
• Define observability architecture (logging, metrics, distributed tracing, SLIs/SLOs, alerting)
• Ensure compliance with IM8 / ICT&SS policies and lead architecture and security submissions (System Security Plan, Architecture Review Board)
• Review controls regularly against ICT&SS requirements and report control health

Required profile

• Degree or diploma in Computer Science, Computer Engineering, Information Technology or related fields
• At least 7 years of relevant experience, including at least 3 years as a technical lead or system architect
• Hands-on experience in at least 3 full project development life cycles
• Solid understanding of Government ICT&SS policies (IM8), System Security Plan requirements and observability concepts
• Experience governing a Centre of Excellence for application platforms and common agentic services

Required skills

• OutSystems low-code platform, including reusable modules, integrations and performance tuning
• Data modelling and SQL
• Service Oriented Architectures, web services, APIs and eservices.Net and/or Java is an advantage
• Experience integrating AI or generative AI services (e.g. Amazon Bedrock) and designing agentic AI solutions
• Experience with Government Commercial Cloud (GCC) and IM8 security requirements
• OutSystems Architecture Specialist or Associate/Professional Reactive Developer certification is an advantage

What we offer

• Market-competitive salary and variable performance bonus
• Medical coverage, life and health insurance, and flexible benefits or allowance
• Wellness initiatives, learning programmes, certification support and a staff development budget
• Structured career pathways and competency framework
• Flexible work arrangements (flexi-place, flexi-time, flexi-load)