Specialist, Trade Management Uptake Management

About the role

This specialist role covers uptake management for designated services and trades, optimizing vessel and voyage utilization in line with commercial guidelines. It works closely with regional commercial and operations teams, customer service, pricing and steering, and aims to increase profitability and vessel utilization while keeping operational costs as low as possible.

Key responsibilities

• Optimize vessel and voyage utilization on designated services and trades, and manage allocation and capacity on ship systems and trades.
• Manage utilization for the South Europe region across all allocation scopes and geo forms for full and MT containers.
• Liaise with ship planners on space-related topics (draft, ballast, bunker, stack weight) and with QSCs on vessel balancing and terminal build-up.
• Work with TM Pricing & Steering on booking development and market situations, and predict booking developments.
• Handle special cargo approvals (e.g. OOG, flexi tank) and shipment acceptance, including waitlists and cargo prioritization under overbooking.
• Support schedule adjustments, contingency measures (rollovers, cancellations, omissions) and decisions that balance schedule reliability with utilization and cost.
• Challenge overbooking levels and ensure the use of the prioritization rulebook.

Required profile

• Operational background; Trade Management or Commercial Steering experience is welcome.
• Analytical, systematic and efficient way of working, motivated, proactive and reliable.
• Willingness to take ownership of tasks and work in a team with strong communication and negotiation skills.
• Ability to handle different stakeholder groups and to accept flexible hours, including holidays and weekends.
• Experience developing and implementing new concepts and structures.

Required skills

• Proficiency in MS Office (Excel, PowerPoint).
• Knowledge of HL applications (FIS, Qlik) is advantageous.
• Knowledge of Hapag-Lloyd's global product offering (network and partners) is advantageous.