Summer Intern 2027 - Growth Experience (Content & Social Media)

About the role

Income is looking for a curious, organised and digitally savvy intern to support its Growth Experience team's Organic Growth efforts. The intern gains hands-on exposure to end-to-end content operations across blog and social media, working with internal stakeholders and external partners to grow Income's organic visibility and engagement through social media, SEO and content. The team covers the corporate website, customer portal, mobile app and social media channels.

Key responsibilities

• Blog content and SEO: support the development of SEO-led articles and website content from brief through to final approved version, review and proofread drafts, coordinate feedback and approvals with Product Marketing, subject-matter experts, Legal and Compliance, and prepare approved content for publishing with formatting, links, images and metadata.
• Maintain content trackers, support updates or refreshes of existing website and SEO content, and support basic performance reporting using agency and platform insights.
• Social media: support the content calendar across always-on content, campaigns and timely opportunities, work with agency partners on copy and creative, and check accuracy, clarity, brand consistency and posting details before publishing.
• Monitor the status of scheduled and published content, support basic social performance reporting, and contribute ideas and content opportunities based on customer interests, social trends and cultural moments.
• Support content-related projects, research, competitor reviews and administrative tasks, follow content governance and brand processes, and suggest improvements to content workflows and customer experience.

Required profile

• Currently pursuing a diploma or degree in marketing, communications, media, business, digital content or a related discipline.
• Strong interest in content creation, digital marketing, social media and customer experience.
• Clear, confident English writing with good editing, proofreading and attention to detail.
• Organised, able to manage multiple pieces of work, deadlines, feedback and approval stages at once, and proactive in following up and taking ownership.
• Comfortable working with different stakeholders and incorporating feedback constructively.
• Good judgement, understanding the importance of accuracy, governance and responsible communication in a regulated industry.
• Prior internship or project experience in writing, editing, publishing, social media or digital marketing is useful but not essential.

Required skills

• Familiarity with Microsoft PowerPoint, Excel and Word.
• Experience with content management systems, social media publishing tools, analytics platforms or project management tools is an advantage.