Supervisor - Investor Relations

About the role

Citco, a fund administration and alternative asset service provider, is looking for a Supervisor - Investor Relations within its Fund Administration business line. The role supervises Investor Relations and Senior Investor Relations Specialists and takes a leadership position as a subject matter expert for the department.

Key responsibilities

• Supervise the work of Investor Relations and Senior Investor Relations Specialists and take part in their training, helping the Account Manager prepare and run staff development plans
• Review trade packs, statements and NAVs, and ensure investor transactions are reconciled and documented correctly
• Review and approve cash receipts and payments
• Develop and review custom client reporting, liaising with IT to automate it
• Review investor and client correspondence and ensure adherence to controls and procedures, contributing to management control reports
• Develop and monitor Service Level Agreements
• Deliver excellent service to investors and clients, directly and through supporting the team
• Maintain knowledge of the current regulatory and compliance environment affecting services and clients
• Take part in projects when required

Required profile

• Bachelor's degree in Accounting, Finance or a related business area
• Minimum 5 years in financial services, preferably hedge fund administration and/or client service, with some exposure to accounting and performance reporting
• Experience managing and training staff and people leadership
• Knowledge of compliance and regulatory issues, including KYC and AML policies
• Strong client relationship skills, attention to detail, and ability to multi-task and work with large volumes of data
• Ability to work independently and know when to escalate, and to learn and follow established policies and procedures

Required skills

• Excellent Microsoft Office Suite and Outlook skills
• Exceptional written and verbal communication skills

What we offer

• A range of benefits, training and education support
• Flexible working arrangements
• An inclusive culture and accommodations for candidates with disabilities on request