System Engineer - Healthcare & Radiology IT

About the role

The System Engineer (Healthcare & Radiology IT) delivers IT operational support, infrastructure management and technical solutions, with a focus on the high availability, security and integration of clinical imaging applications, core server infrastructure and networks. The role reports directly to the IT Manager.

Key responsibilities

• Act as primary technical administrator for PACS, RIS and VNA imaging systems
• Configure and maintain DICOM and HL7 interoperability workflows between modalities, RIS/PACS and EMR systems
• Provide day-to-day IT support to clinical and administrative staff, resolving hardware, desktop and application issues within SLAs
• Manage Windows Server, Active Directory, virtualization and SAN/NAS storage
• Maintain TCP/IP, Cisco routers/switches, firewalls and VPNs
• Coordinate with vendors on procurement, installation, calibration, maintenance and patching of workstations and modalities
• Enforce security standards, access controls and data privacy policies, supporting ISO 27001 and PDPA compliance
• Take part in deployments, upgrades, data migrations, cybersecurity hardening and disaster recovery planning

Required profile

• Diploma or Bachelor's degree in IT, Computer Science, Medical Informatics or a related field
• Minimum 2-3 years of hands-on IT systems engineering experience in a hospital, imaging centre or healthcare setting
• Deep understanding of radiology workflows and clinical imaging lifecycles
• Strong problem solving, customer service mindset and ability to work under pressure

Required skills

• HL7 messaging, DICOM conformance statements and clinical routing rules
• Windows Server, Windows OS, enterprise backup and storage architectures
• Network topologies, routing, switching, firewall rules and secure remote access
• ITIL Foundation, Microsoft (MCSA/MCSE) or Cisco (CCNA) certifications are highly advantageous
• Prior exposure to ISO 27001 or PDPA controls is beneficial