Tactical Intelligence Manager

About the role

The Tactical Intelligence Manager is part of Marriott International's Global Safety and Security Intelligence function. The role designs, maintains and optimises automated intelligence workflows that turn global security event data into actionable alerts and intelligence products. It acts as the operational bridge between Global Safety and Security Intelligence, Crisis24 Horizon Companion, Factal, GIS platforms, SharePoint, Power Automate, Power BI and notification systems, driving process automation, exception management, workflow governance and operational analytics.

Key responsibilities

• Design and maintain automated workflows that ingest data from Factal, Crisis24 Horizon Companion, traveler tracking systems, activism monitoring platforms and internal reporting, and configure incident categorisation and alert severity (Critical, Warning, Informational, No Further Action)
• Drive AI-assisted event classification and alert summarisation, and remove repetitive manual tasks from GSOC watchkeepers
• Oversee automated intelligence pipelines, investigate failures and data quality issues, run quality assurance reviews of alert outputs and own tripwires, risk triggers, escalation rules and alert routing
• Maintain data quality for geospatial datasets on Marriott properties, offices, data centers, travelers and maritime assets, and build automated proximity analysis workflows
• Support executive and VIP travel monitoring, including elevated-risk destinations, CSAR triggers, risk notifications and recurring risk reports
• Build Power BI dashboards and metrics on alert volume, accuracy, processing time and workload, and review trend reports and executive summaries
• Work with vendors and partners to improve integrations, set automation standards, conduct root-cause analysis and migrate manual workflows to automated ones

Required profile

• Bachelor's degree in Intelligence Studies, Security Management, Data Analytics, Information Systems, Computer Science, Criminal Justice, International Relations or a related field
• 5+ years of experience in intelligence operations, security operations, workflow automation, business intelligence or data analysis
• Preferred: experience in a Security Operations Center, Global Security Operations Center, Intelligence Center, Crisis Management Team or Risk Operations environment

Required skills

• Microsoft 365 and Power Platform
• Preferred: Power Automate, Power BI, Power Apps, SharePoint, APIs, low-code automation and data integration tools
• Preferred: GIS platforms and geospatial analysis