Tax Transformation - Assistant Manager / Manager

About the role

A hands-on project role within the Tax department in Singapore, supporting an organisation-wide AI transformation of tax operations. You will work with tax specialists, technology teams and the Project Manager to define business requirements, improve tax processes and support the adoption of digital and AI-enabled tools. The ideal candidate understands how Singapore tax work is delivered and can turn that knowledge into clear requirements for project and technology teams.

Key responsibilities

• Engage tax stakeholders to understand current workflows, identify improvements and gather, document and validate business requirements.
• Work with tax specialists across corporate income tax, personal income tax, withholding tax, GST and IRAS-related processes.
• Facilitate discussions on future processes, data requirements, user journeys, controls, documentation standards and operational dependencies.
• Translate tax compliance, reporting and advisory needs into requirements that project, technology and delivery teams can implement.
• Contribute to solution design by considering tax processes, data flows, controls and technology capabilities.
• Support the Project Manager with planning, requirements tracking, stakeholder coordination, issue resolution and milestone delivery.
• Prepare meeting records, action lists and progress updates; test system functionality, coordinate user acceptance testing and give structured feedback.
• Support change management through user communications, briefing materials, training and adoption tracking.
• Maintain documentation of requirements, decisions, process maps, testing results and stakeholder feedback.

Required profile

• Degree or diploma in tax, accounting, finance, information systems or a related discipline.
• At least five years of relevant experience in Singapore tax compliance or operations, tax or finance transformation, business analysis or project delivery.
• Sound understanding of tax department workflows, compliance deadlines, tax computations, documentation requirements and interactions with clients, internal teams or IRAS.
• Experience preparing business requirements, process notes, user stories, test cases, tax technical materials, training resources or project documentation is an advantage.
• Professional tax accreditation, relevant tax training or a Singapore accounting qualification is an advantage.

Required skills

• Proficiency in Microsoft Outlook, Teams, Excel, PowerPoint and SharePoint.
• Strong written and verbal communication with tax, project and technology teams.