Team Leader – Buffet Service (The Line)

About the role

We are seeking a proactive Team Leader for “The Line” buffet at Shangri‑La Singapore. The role oversees front‑of‑house operations across breakfast, lunch and dinner, ensuring a seamless and memorable dining experience for guests.

Key responsibilities

• Supervise daily front‑of‑house activities during all service periods.
• Lead and guide the service team to deliver efficient buffet service.
• Greet guests, manage seating, and address special requests or feedback.
• Maintain clean, well‑stocked buffet stations and dining areas.
• Coordinate with kitchen and stewarding to ensure timely food replenishment and hygiene.
• Train and support new or junior staff on service standards.
• Assist in scheduling, attendance tracking and daily briefings.
• Monitor guest flow and manage queues during peak periods.

Required profile

• 2–4 years of food‑and‑beverage experience, preferably in buffet or high‑volume restaurant operations.

Required skills

What we offer

• Competitive benefits and recognition programmes.
• Tranquil, family‑like working environment.
• Work‑life balance with supportive management.