Account Manager / Senior Account Manager

About the role

Coface, a global trade credit insurer with nearly 80 years of experience, is hiring an Account Manager or Senior Account Manager in Singapore. The role drives revenue growth and retention of profitable clients while managing portfolio performance, including loss ratio and WAP, and builds long-term client relationships.

Key responsibilities

• Build and maintain strong relationships with existing clients through regular, proactive communication and prompt resolution of issues
• Hold client meetings, presentations and consultations to recommend suitable solutions
• Drive renewal revenue, profitability and account growth within the assigned portfolio
• Prepare proposals, quotations and renewal plans with internal stakeholders
• Identify and execute cross-selling and upselling opportunities
• Monitor portfolio performance against targets and take action to optimise results
• Act as the key contact between clients, brokers and internal teams, providing regular updates and reports
• Represent the company at industry events and client engagements
• Manage contract renewals, pricing negotiations and policy changes, and ensure compliance with internal policies and regulations

Required profile

• University degree in Business Studies or a related field
• Minimum 5 years of experience in business development or account management, preferably in the financial or insurance industry
• Broad understanding of key markets, their conditions and competitors

Required skills

• Excellent communication and interpersonal skills
• Analytical and presentation skills, able to explain complex commercial situations to management
• Proficiency in Microsoft Office applications and comfort with digital tools

What we offer

• Flexible working model: after the first month of working from the office, the arrangement becomes hybrid
• A central, modern office
• Annual budget for training, languages, e-learning and a dedicated development programme
• Career opportunities locally and internationally in a large global company