Account Manager – Sports Technology (South East Asia)

About the role

STATSports is looking for a world‑class Account Manager to support professional sports clients across the South East Asia region. You will be the primary point of contact for elite sports organisations, delivering sports‑science consultancy and ensuring they maximise the value of our GPS performance tracking technology.

Key responsibilities

• Act as the lead contact for all customer account management matters.
• Provide sports‑science consultancy both remotely and on‑site.
• Ensure clients are trained on, and consistently use, the latest products and features.
• Build and maintain strong, long‑lasting relationships with elite clubs and organisations.
• Deliver solutions on time, aligned with client objectives and needs.
• Respond promptly to client queries and manage escalations when required.
• Maintain accurate client records and interaction logs in Salesforce.
• Visit clients throughout the year to assess satisfaction and identify growth opportunities.
• Develop new business with existing accounts and collaborate with the sales team to expand opportunities.
• Contribute written performance insights to the Sports Science department and stay updated on industry developments.

Required profile

• Organised with excellent communication skills and a passion for delivering exceptional customer experiences.
• Enjoys building relationships in a fast‑paced environment.
• Undergraduate degree in sport science or a related field.
• Fluent in the native language of the country of operation.
• Experience working or coaching in high‑performance sports using GPS performance technology.
• Legal right to work in South East Asia.

Required skills

• Salesforce (CRM management)