Activity Crew / Team Lead – Full Time

About the role

DreamUs Group is looking for an enthusiastic Activity Crew/Team Lead to uphold the guest service standards at SuperPark Singapore. You will lead a team of crew members, ensure safety, and create memorable play experiences for families and children.

Key responsibilities

• Maintain and continuously improve SuperPark Singapore’s guest service standards.
• Motivate, monitor and develop park activities that deliver an awesome experience.
• Prioritise safety while instructing and managing guests in sports‑oriented activities, programs and learning journeys.
• Engage proactively with guests, answer questions and resolve situations via face‑to‑face, mobile or digital channels.
• Assume lead roles such as Party Host, Program Host, Camp Leader or Super Camp Supervisor as needed.
• Promote park offerings including membership passes, birthday parties, programmes and merchandise.
• Perform housekeeping duties, safety checks and maintain overall park ambience.
• Carry out any other ad‑hoc duties assigned.

Required profile

• Proactive attitude with a strong focus on guest satisfaction.
• Excellent communication and interpersonal skills.
• Ability to work flexibly across different lead roles and shift patterns.
• Commitment to safety and cleanliness standards.

Required skills