Administrative Assistant – Loss Prevention (Security)

About the role

This position supports the Loss Prevention team by handling a wide range of administrative tasks in a luxury hotel environment. You will ensure accurate data entry, manage correspondence, and provide a professional front‑office experience for guests and staff.

Key responsibilities

• Enter, update, and retrieve information in computer databases and point‑of‑sale systems.
• Prepare letters, memos, reports, and presentations using word processing, spreadsheet, and presentation software.
• Handle incoming and outgoing mail, including date‑stamping, distribution, and filing.
• Maintain both electronic and paper filing systems for records, reports, and business transactions.
• Answer telephone calls and guest inquiries with professional etiquette.
• Welcome guests, assist individuals with disabilities, and ensure a clean, professional appearance.
• Follow company policies, protect confidential information, and safeguard company assets.
• Lift, move, and place objects up to 10 lb without assistance.
• Perform other reasonable duties as requested by supervisors.

Required profile

• Ability to follow policies and maintain confidentiality.
• Professional appearance and strong communication skills.
• Capability to work collaboratively and support team goals.
• Physical ability to lift and move items weighing up to 10 lb.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Database software
• Point of Sale (POS) systems