AI Data Operation Specialist – TikTok LIVE (Vietnamese)

About the role

Join TikTok LIVE’s fast‑growing team as an AI Data Operation Specialist. You will lead quality initiatives for content moderation, combining human labeling with cutting‑edge machine‑learning models, including Large Language Models (LLMs). This role is pivotal in maintaining high‑quality live content for a global audience.

Key responsibilities

• Ensure high‑quality content benchmarking across BPO teams, support onboarding, training, policy clarification, calibration, and arbitration.
• Label content for specific queues, analyze trends, and deliver actionable insights to project teams.
• Train and fine‑tune AI models using large labeled datasets, assist in data preparation, cleaning, and structuring.
• Analyze moderation and labeling data to identify process or market trends and support impact analysis.
• Maintain all quality artifacts for content moderation and devise creative solutions to improve team output.

Required profile

• Bachelor’s degree in Business, Data Science, Computer Science, IT, Communications, or a related field.
• 3+ years of experience in AI data operations, content quality management, or product analytics, preferably in tech or platform moderation.
• Strong analytical thinking, high ownership, and ability to collaborate across cross‑functional teams.

Required skills

• Artificial Intelligence (AI)
• Machine Learning (ML)
• Large Language Models (LLMs)
• Data analysis

What we offer

• Opportunity to work on a high‑impact product used by millions worldwide.
• Collaborative environment with cross‑functional teams.
• Continuous learning and professional growth in AI and content moderation.