Assistant Boutique Manager

About the role

The Assistant Boutique Manager supports the Boutique Manager in achieving sales targets, maintaining brand standards, and delivering an exceptional client experience within a luxury retail environment.

Key responsibilities

• Meet personal and boutique budgets in line with brand retail strategy and compliance requirements.
• Analyze sales performance, identify gaps, and develop action plans with the Boutique Manager.
• Organise private viewings for VIP clients and discuss business opportunities.
• Support the implementation of HQ commercial guidelines and visual merchandising concepts.
• Prepare and deliver monthly boutique meetings and follow‑up actions.
• Act as manager‑on‑duty in the Boutique Manager’s absence, handling staff scheduling, training needs and coaching.
• Monitor staff appearance, behavior and compliance with uniform and brand policies.
• Ensure the boutique’s appearance, client welcoming, and overall maintenance meet brand standards.
• Oversee stocktaking, cash register control and stock replenishment processes.

Required profile

• Experience in boutique or luxury retail sales and management.
• Strong organisational skills and attention to detail.
• Ability to work independently and take responsibility when the manager is absent.
• Excellent communication skills for coaching staff and interacting with VIP clients.
• Commitment to upholding brand guidelines and compliance procedures.

Required skills