Assistant / Care Coordinator (Contract)

About the role

NUHS is hiring a contract Assistant / Care Coordinator to join a multidisciplinary team and provide holistic care. The role empowers patients and caregivers to take charge of their own health through technology, raises awareness of available resources and nudges them toward action. It works alongside clinical outcomes such as preventive health screenings, reduced readmissions and escalation to tertiary care, and gathering social determinants of health.

Key responsibilities

• Build relationships with internal care team members and external stakeholders such as patients and caregivers.
• Contribute to clinical outcomes for preventive health screenings and help reduce readmissions and escalations to tertiary care.
• Gather social determinants of health that can positively influence social and health outcomes.
• Use technology to help patients improve health literacy and access to resources.
• Assist in coordinating and providing patient care activities, using IT systems to track, perform and document clinical indicators and care given.
• Perform basic parameter measurements and close gaps in preventive screening and vaccination related to national programmes and initiatives.
• Provide basic health education on lifestyle management, social and physical activities through social prescribing, and advise on the use of home monitoring devices (blood pressure, glucose, weight) and vaccination requirements.

Required profile

• Diploma preferred; qualification in health promotion is an advantage.
• Some working experience in healthcare preferred.
• Able to communicate in English and a local language or dialect.
• Good verbal and written communication, interpersonal and coordination skills, pleasant disposition and a positive, team-oriented attitude.
• Self-motivated and interested in patient care.

Required skills

• Proficiency in Microsoft Office, including Excel, Word and PowerPoint.
• Savvy in navigating IT programs.