Assistant Manager, Employee Experience & Recognition

About the role

The Institute of Mental Health (IMH) in Singapore is looking for an Assistant Manager within its Human Resources department. The role supports the development and delivery of employee engagement, onboarding, well-being and recognition initiatives that enhance staff experience and strengthen organisational culture, partnering with stakeholders across the organisation to drive engagement programmes and act on staff insights.

Key responsibilities

• Lead planning and implementation of engagement initiatives such as the Employee Climate Survey, pulse surveys and feedback platforms, and coordinate follow-up action plans with departments.
• Analyse engagement trends and staff feedback, and recommend initiatives to improve staff experience and culture.
• Manage engagement campaigns, communications and organisation-wide activities.
• Oversee onboarding and orientation programmes, review onboarding feedback and data and implement improvements to the new hire experience and retention.
• Plan and manage well-being programmes, partnering with internal stakeholders and external providers to develop, implement and evaluate them.
• Lead the administration and improvement of recognition and awards programmes, including nominations, communications and recognition events.
• Monitor and report on engagement, onboarding, well-being and recognition metrics, and use findings to recommend improvements.
• Partner with departments, staff champions and vendors, manage project timelines and deliverables, and prepare management papers and presentations.

Required profile

• Degree in Human Resource Management, Business Administration, Communications, Psychology or a related discipline.
• Preferably 4 to 6 years of relevant experience in employee engagement, employee experience, organisational development, communications or HR programmes.
• Experience managing organisation-wide engagement or staff experience initiatives.
• Able to work independently and manage multiple initiatives in a fast-paced environment.

Required skills

• Strong stakeholder, project management and communication skills.
• Strong analytical skills, able to interpret survey results and turn findings into actionable recommendations.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.