Assistant Manager, Residency Operations

About the role

NHG is one of the three sponsoring institutions in Singapore offering residency training programmes for doctors pursuing postgraduate medical education. The Assistant Manager in Residency Operations acts as a programme coordinator, supporting the assigned Programme Director in managing the residency training programme.

Key responsibilities

• Coordinate and manage residency programme operations, ensuring compliance with accreditation and training requirements.
• Support resident assessments, evaluations, examinations, training records and programme reporting.
• Organise resident recruitment, interviews, onboarding and engagement activities.
• Provide secretariat support for programme committees and meetings.
• Assist in faculty appointments, development initiatives and educational events.
• Manage large datasets and generate reports to support programme monitoring and decision-making.
• Drive process improvement and digitalisation initiatives using automation tools such as VBA and Power Automate.
• Take part in intra- and inter-departmental projects aligned with the institution's vision, mission and strategic objectives.

Required profile

• Bachelor's degree with at least 3 years of relevant work experience.
• Experience in healthcare, education administration, programme coordination or project management is advantageous.
• Good communication skills in spoken and written English.
• Strong interpersonal skills, resourceful, detail-oriented, analytical and able to work independently and in a team.

Required skills

• Proficiency in Microsoft Office, particularly Excel.
• Experience with data management, reporting, VBA, Power Automate or other automation and analytics tools is highly advantageous.