Assistant / Operations Manager

About the role

JLL is hiring an Assistant / Operations Manager for an on-site position in Singapore. The role covers day-to-day property operations, tenant relations, reporting and budgeting, and is open to candidates who may not meet every requirement.

Key responsibilities

• Handle incoming and outgoing correspondence, prepare meeting minutes and weekly/monthly meeting documents, and enter utility data for reports.
• Review and recommend operational improvements, set standards for non-maintenance matters (e.g. security guards' and cleaners' uniforms), and set up monitoring systems for repairs, replacements and utilities consumption.
• Follow up on matters after meetings, review procedures on fines for breaches of House Rules, and set up inspection schedules for defects, cleanliness and term contract works.
• Liaise with vendors, teams and tenants on services and feedback, handle emergencies such as power failure, burst pipes and gas leaks, and arrange emergency response contacts.
• Coordinate tenant move-ins and move-outs, respond to tenant needs and liaise on repairs, maintenance and fit-out works.
• Monitor utilities consumption, recommend cost-saving measures, and keep records of active warranties.
• Conduct daily checks of common areas, inspect plumbing fittings and test lighting, and supervise periodic testing of by-pass timers and controls.
• Prepare monthly performance and variance reports, annual budgets and quarterly reforecasts, manage property accounts payable, and prepare KPI support documents.
• Ensure compliance with rules and regulations and keep the OMS system in line with organizational standards.