Assistant Relationship Manager, Financial Intermediaries (FIM) Desk

About the role

Royal Bank of Canada is hiring an Assistant Relationship Manager for its Financial Intermediaries (FIM) Desk in Singapore. The role supports Financial Intermediaries and External Asset Managers (EAM) across Singapore and Hong Kong, acting as an operational and relationship bridge. It sits in a triangular model where RBC provides custodial and banking services, EAMs retain investment decision-making authority and their end clients access institutional solutions. The position reports to the Head of FIM desk.

Key responsibilities

• Provide administrative and operational support to the Head of FIM desk and Relationship Managers, especially for high-visibility and complex client engagements
• Process client requests and instructions, including trade execution and operational inquiries
• Act as the main liaison between internal teams and external partners
• Coordinate end-to-end onboarding of new EAM and FIM clients, managing cross-departmental workflows across compliance, operations and product teams
• Set up client files, support knowledge transfer to relationship managers and ensure regulatory compliance and MAS requirements during onboarding
• Collaborate with Front and Back Office teams on trade processing and settlement, and maintain client documentation and knowledge systems
• Support marketing, business prospecting, client communications and seminars, and perform other duties assigned by senior management

Required profile

• Bachelor's degree or equivalent
• Typically 2-3 years of relevant experience in EAM/FIM banking, wealth management or private banking
• Deep knowledge of the FIM/EAM operating model and asset classes such as equities, fixed income, derivatives and alternatives
• Solid working knowledge of MAS onboarding, KYC/CDD and source of wealth requirements
• CACS Paper 1 and 2 certification
• Nice to have: Avaloq experience and Mandarin/Cantonese, as clients are spoken to from North Asia

Required skills

• MS Office Suite (Word, Excel, Outlook)
• Data entry, data gathering and analysis, and desktop tools
• Teamwork, time management and client service

What we offer

• Total rewards program with bonuses, flexible benefits and competitive compensation
• Coaching and development opportunities
• World-class training program in financial services