Assistant/Deputy Manager/Manager, Strategic Communications & Engagement

About the role

This role leads the planning and execution of service excellence initiatives, events, communication strategies and content for a group, working with internal and external stakeholders to present the Group's work, priorities and impact. It covers event organisation, digital content, e-information channels and reporting, and a portfolio of cross-functional projects.

Key responsibilities

• Lead the planning and execution of service excellence initiatives, including presentation ceremonies and recognition programmes, aligned to the Group's values and strategy
• Drive end-to-end organisation of events that foster team cohesion, staff development and learning, including vendor relationships and external partnerships
• Partner with stakeholders to develop and implement communication strategies for internal and external audiences
• Create digital collaterals, intranet materials and multimedia assets
• Oversee e-information channels and management reporting so information is accurate, timely and supports decision-making
• Deliver presentations and briefings for senior forums
• Manage a portfolio of cross-functional projects, tracking progress and anticipating risks

Required profile

• At least 4 years of experience in strategic communications, stakeholder engagement or related functions
• At least 2 years of leadership or supervisory experience, with a track record of motivating and developing team members
• Knowledge in any discipline

Required skills

• Proficiency in video production and editing, and in creating visual content with tools such as CapCut and Canva
• Broad experience with digital communications platforms is an advantage
• Strong strategic thinking and storytelling skills
• Excellent organisational and project management skills, handling multiple workstreams and deadlines
• Collaborative, resourceful and adaptable, able to build trust with diverse stakeholders