Associate – Agency

About the role

The Associate – Agency will support premium growth, strengthen agent engagement and provide operational and technical assistance for the Agency Commercial Line. You will work closely with training, underwriting and servicing teams to help achieve Gross Written Premium targets and ensure portfolio profitability.

Key responsibilities

• Conduct visits and network with intermediaries to build business relationships and deliver training sessions.
• Support renewal reviews, follow‑up on policy renewals and monitor retention rates.
• Assist in credit control, premium collection and joint field visits for business development.
• Underwrite risks and issue quotations within authority limits, adhering to underwriting guidelines and treaty terms.
• Identify and manage compliance risks, implement mitigation measures and stay updated on industry and regulatory changes.

Required profile

• Diploma and/or professional qualifications such as ANZII / ACII, plus General Insurance certifications (e.g., BCP, ComGI, PGI) and Health Insurance.
• Minimum three years of experience in general insurance or agency management with strong underwriting knowledge.
• Excellent interpersonal and communication abilities to build effective relationships.
• Results‑driven, meticulous and a strong team player.