Associate Manager, Laboratory Operations

About the role

Q2 Solutions, a clinical trial laboratory services organization offering end-to-end laboratory services and biospecimen and consent management solutions, is hiring an Associate Manager, Laboratory Operations. The role manages the day-to-day activities of assigned laboratory work groups, provides technical leadership and supervises staff.

Key responsibilities

• Manage daily laboratory activities through delegation, training and supervision; screen and assign workload and plan and prioritize tasks and projects
• Counsel, train and coach laboratory staff, develop performance standards and monitor performance
• Set weekly operational activities, manage staff in line with organizational policies and regulations, and provide technical leadership
• Hire, train and manage staff performance, and help develop standard operating procedures and laboratory policies
• Keep procedures up to date with regulatory changes, lead their revision, and harmonize global operational processes where applicable
• Evaluate instrumentation platforms and new technologies, including cost considerations, and take part in budget planning for consumables, instrumentation and resourcing
• Ensure adequate supply and inventory, keep spend within budget, and drive quality and safety standards
• Lead quality and safety investigations, ensure timely resolution of CAPA and quality incidents, and drive continuous improvement through operational metrics
• Support safety, quality and 6S requirements, foster collaboration and teamwork, and stay current with new technical developments

Required profile

• Bachelor's degree in Bioscience
• 7 years of experience in a regulated laboratory environment
• Understanding of basic management approaches such as work scheduling, prioritizing, coaching and process execution
• Strong knowledge of study setup and cross-functional dependencies, and of laboratory testing procedures and regulations
• Knowledge of occupational safety and health rules and regulations
• Applicable certifications and licenses as required by local regulations

Required skills

• Ability to analyze and interpret complex data
• Working knowledge of quality assurance and quality control principles
• Good written and oral communication, and effective supervision and coaching skills
• Ability to assess and prioritize multiple tasks, projects and demands