AV & ICT Support Officer

About the role

Greensafe International is looking for an AV & ICT Support Officer to ensure seamless operation of audio‑visual and information‑communication technology equipment for school events, lessons, and examinations. The role combines hands‑on technical work with inventory management and student training.

Key responsibilities

• Set up, operate, test and dismantle AV systems (sound, lighting, projectors, visualizers) for assemblies, meetings and special occasions.
• Provide daily technical support for ICT and AV equipment in classrooms and specialised rooms.
• Maintain accurate inventory, loan records and usage tracking of all AV/ICT assets.
• Perform routine maintenance and coordinate vendor servicing and repairs.
• Support examination‑related AV tasks such as audio playback, CD preparation and equipment setup.
• Assist with photography and video recording for school events and promotional activities.
• Train IT Club students on Public Address (PA) system operations.
• Provide basic troubleshooting to minimise downtime.
• Carry out additional duties assigned by the ICT department.

Required profile

• Diploma in IT, Multimedia, Audio‑Visual Technology or a related field (or equivalent).
• Minimum 2 years of relevant experience preferred.
• Strong organisational ability and multitasking skills.
• Good communication and interpersonal skills for collaboration with staff and students.
• Independent work ethic combined with a collaborative team mindset.
• Meticulous attention to detail in equipment handling.

Required skills

• AV system setup
• Projector operation
• Sound system operation
• Lighting control
• Visualizer operation
• Public Address (PA) system operation
• Photography
• Video recording
• Basic troubleshooting of AV/ICT equipment