Beauty Advisor

About the role

Sephora is looking for a Beauty Advisor to act as its face and inspire customers to become the best version of themselves. The role centres on building emotional connections, helping customers discover the Beauty Selection and driving customer experience.

Key responsibilities

• Build strong relationships with customers through beauty knowledge sharing and excellent service
• Promote the Sephora Beauty Pass loyalty programme and introduce customers to the eCommerce platform
• Meet sales targets by recommending and selling products in makeup, skincare, fragrance and hair care
• Assist customers with product testing and perform basic beauty services
• Keep the store tidy, well-stocked and stocked with sellable products, and help with inventory control and sampling policy compliance
• Operate the cashier functions professionally and on time

Required profile

• Passion for customer service and enjoyment of working with people
• Knowledge of what is new and trending in beauty
• Prior retail or service experience (a plus)
• Flexible availability to work shifts according to mall retail hours

Required skills

• Strong communication skills and ability to multitask
• Comfort with computer and store systems
• Resilience and adaptability to changing store priorities

What we offer

• Attractive staff discount
• Flexi Benefits