Business Development Manager

About the role

The company is looking for a Business Development Manager to identify and pursue potential SME clients, build strong long-term relationships and meet or exceed sales and relationship development targets. The role acts as the main point of contact between the client and the company.

Key responsibilities

• Identify and pursue potential SME clients (lead generation).
• Meet or exceed sales and relationship development targets.
• Upsell or cross-sell products and services based on client needs.
• Develop account plans and client strategies.
• Ensure a smooth onboarding process and an excellent first experience.
• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact between the client and the company.
• Understand client needs, goals and business operations.
• Conduct regular reviews of client accounts and usage.
• Handle client concerns or complaints effectively and efficiently.
• Coordinate with internal teams to resolve issues and provide support.

Required profile

• Bachelor's degree, preferably in Business, Finance or Accounting.
• Knowledge of the relevant industry or sector.

Required skills

• Strong interpersonal and communication skills.
• Sales and negotiation abilities.
• Customer service mindset.
• Problem-solving and conflict resolution.
• Attention to detail.

Candidates who meet the essential prerequisites should apply with a detailed resume, stating current and expected salary and a contact telephone number; only shortlisted candidates will be notified. The corporate rank and remuneration will be commensurate with the candidate's qualification and experience.