Case Management Officer (NUH KidSTART), O&G - 1-Year Contract

About the role

KidSTART at NUH is a government-led initiative supporting vulnerable pregnant mothers through home visits that engage families, social and community partners and government agencies. The Case Management Officer provides holistic support to pregnant mothers and their newborns, helping families understand and follow medical advice so the pregnancy proceeds smoothly, and working with the team of medical social workers, nurses and clinicians after delivery to optimise newborn care. The post is a 1-year contract.

Key responsibilities

• Cultivate relationships with eligible families in the antenatal clinic to enrol them in the KidSTART Home Visitation Programme and continue those relationships to support a smooth pregnancy.
• After delivery, help impart child development knowledge and skills, create learning opportunities on parent-child interaction, development-centred parenting and family well-being, and implement child development assessment tools to tailor interventions.
• Motivate, assess and monitor parents' ability to carry out child development interventions effectively.
• Share information on medical, dental, mental health services, early childhood development and developmental issues, supported by a multi-disciplinary team of paediatricians, nurses and healthcare, early childhood and social service providers.
• Partner with community and social service agencies such as FSCs and SSOs through regular case conferences and discussions.
• Take part in team meetings, supervision sessions, training and multidisciplinary case reviews, and contribute to programme and process reviews.
• Keep administrative records and case data accurate and up to date.

Required profile

• Degree in Early Childhood Development, Psychology, Social Work, Counselling or equivalent.
• Passion and commitment to working with vulnerable pregnant mothers and their children, and empathy for their needs and challenges.
• Good teamwork, interpersonal and communication skills, and willingness to learn and develop professionally.
• Able to work on some weekday evenings and weekends; work experience in early childhood development or social services is an advantage.