Centre Manager - Mixed Development

About the role

JLL is recruiting a Centre Manager for a mixed-use development in Singapore. The role is responsible for the performance of the property, the management of the staff employed and the achievement of the desired property outcomes. It is a management position covering transactional finance, OH&S, EEO, operations, HR, negotiation and contracting.

Key responsibilities

• Lead and manage a team of property professionals, develop the team through performance assessments and training, and build a succession plan.
• Develop and deliver asset strategies and plans, and ensure client asset plan expenditure savings targets are met.
• Deliver an exceptional service to the client, reflected in client feedback, and maintain the property asset management service offering.
• Provide advice to the client on the operational requirements of the assets and attend project control group meetings for commissioning.
• Manage the transition of assets from pre-completion to occupation, and interview and assess proposed staff.
• Build day-to-day management of operations, engineering and compliance, lease administration and management, and tenant liaison focused on retention.
• Prepare and deliver budgets, forecast budgets, handle finance administration, billing and collection, and run monthly and annual account reporting.
• Coordinate tenancy fit-outs, implement capital expenditure including tendering, and manage repairs and maintenance.
• Administer building services contracts and procurements, and liaise with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Ensure all company and building systems are maintained, that all staff and contractors receive up-to-date training and inductions, and that risks such as public liability, fire and lift safety are managed.

Required profile

• Proven experience in property or asset management, ideally managing a significant commercial office asset of more than 500,000 sq ft.
• Intimate knowledge of the office sector and ideally some exposure to retail property.
• Track record of successful supplier contract negotiations.
• Previous experience preparing detailed asset plans, complex budgets and comprehensive reports.
• Tertiary qualifications, particularly in a property-related discipline, are preferable.

Required skills

• Strong leadership of a medium-sized team and outstanding negotiation skills.
• High level of financial aptitude, analytical skills and computer literacy.
• Commercial acumen and the ability to manage an independent profit centre.
• Follows asset management policies and procedures.