Client Strategy, Enterprise (APAC)

About the role

Rogo is an AI platform for investment banks, private equity funds and investment firms, and is hiring a Client Strategy professional for its APAC enterprise business. The person will own a portfolio of accounts end-to-end, driving adoption, value realization, retention and expansion, and act as the primary partner to both day-to-day users and executive stakeholders.

Key responsibilities

• Serve as the primary contact for enterprise clients with a prescriptive, consultative approach
• Plan and run QBRs and business reviews to align on client goals, roadmap and next steps
• Own renewals end-to-end, including forecasting timelines, stakeholder alignment and churn mitigation
• Monitor adoption and health signals, escalate issues and run proactive action plans to prevent churn
• Build success and account plans for each customer (stakeholder map, KPIs, adoption milestones)
• Engage users and stakeholders so they become Rogo advocates in their organizations
• Relay client insights back to product and engineering teams

Required profile

• 2+ years of front-office experience at a top-tier investment bank, private equity firm or hedge fund preferred; alternatively 3+ years in customer-facing roles such as customer success or account management
• Ideally within high-growth fintech companies selling to high-finance customers
• Proven track record of analyzing customer metrics and recommending improvements
• Skilled in managing customer relationships, including upsell and renewal conversations
• Bonus: high-volume client-facing experience in AI, early experience at a hyper-growth startup, or direct finance experience

Required skills

• Strong presentation and communication skills, including demos
• Project management, organization and attention to detail
• Strategic planning and stakeholder influence