Commercial Revenue Operations Manager

About the role

This role helps shape the commercial growth of the Cards & Payments division by connecting commercial strategy with operational execution. It builds profitable deals, strengthens revenue visibility and turns complex processing data into clear business decisions. Working with Commercial, Finance, Product, Compliance and Operations, the manager owns the frameworks that keep the pipeline accurate, targets meaningful and revenue aligned with actual performance, and leads the rollout of Project Everest.

Key responsibilities

• Develop data-backed deal-sizing and pricing models across card issuing and international payments, set margin thresholds and coordinate approvals with Finance, Risk, Legal and Compliance.
• Reconcile processing revenue against contracted business and settlement volumes, identify revenue leakage and performance gaps, and work with Finance and Operations to resolve discrepancies.
• Design quarterly and annual sales quotas for Business Development Managers and manage commission calculations tied to verified, realized revenue.
• Own the division's HubSpot or Salesforce setup, improve pipeline quality and build reliable forecasts with clear visibility into deal progression and conversion.
• Deliver executive dashboards and monthly business reviews covering take rate, net revenue, active merchant count and pipeline performance.
• Lead the rollout of Project Everest and align teams on product readiness, onboarding timelines, revenue recognition and settlement performance.

Required profile

• At least 6 years of experience in business management, revenue operations, commercial strategy or sales operations within fintech, banking, cards or payments.
• Strong commercial and financial judgment, with proven experience sizing deals, developing pricing frameworks and assessing product and merchant profitability.
• Experience turning processing and settlement data into accurate revenue forecasts and reconciling actual performance.
• Track record of designing sales targets and managing incentive plans that reward realized revenue.
• Strong stakeholder management and project delivery skills, with a proactive approach to aligning teams from planning through rollout.

Required skills

• Hands-on proficiency in HubSpot or Salesforce
• Advanced Excel or Google Sheets, including building dashboards and executive reports