Coordinator/Manager, Engagement Department (Hope Village)

About the role

Hope Village is a community concept at Kaki Bukit Recreation Centre, operated by Hope Initiative Alliance, offering migrant workers and migrant domestic workers a place to rest, connect and take part in programmes during their time off. The Coordinator/Manager, Engagement Department leads and coordinates all engagement, outreach and programme functions, ensuring meaningful engagement with migrant workers and migrant domestic workers, strong partnerships and volunteer involvement, and well-run programmes and events aligned with Hope Village's objectives.

Key responsibilities

• Provide leadership and oversight for the Engagement Department and its functions
• Coordinate community outreach to migrant workers and migrant domestic workers
• Oversee membership relations and engagement activities
• Support and guide programme and event planning and execution
• Strengthen partnerships with community groups, corporates, volunteers and sector partners
• Ensure engagement activities are coordinated with Facilities Management and Corporate Services teams
• Monitor programme outcomes, participation and feedback and recommend improvements
• Support reporting, documentation and compliance requirements as needed

Required profile

• Degree or relevant qualification in social services, community development, arts management, public administration or related fields
• At least 5 years of relevant experience in community engagement, programme management or social service operations
• Experience working with volunteers, community partners or migrant communities is an advantage

Required skills

• Strong coordination, communication and people management skills
• Able to manage multiple initiatives and work collaboratively across teams

What we offer

• Opportunity to shape engagement strategies at a national-level migrant worker recreation centre
• Meaningful work serving migrant communities in Singapore
• Collaborative and purpose-driven work environment