CRM Engineer (DevOps & Application)

About the role

StarHub's IS Divisions is hiring a DevOps & Application Engineer who owns the build-and-release pipeline and contributes production-grade code to customer-facing platforms. The hybrid role covers infrastructure automation, Kubernetes operations, Jenkins pipeline design, AWS provisioning and hands-on software development.

Key responsibilities

• Define and enforce DevOps policies, focusing on trunk-based development, CI gates and automated code-quality checks.
• Design, develop and maintain Jenkins CI/CD pipelines using Pipeline-as-Code (shared libraries, scripted and declarative).
• Write build scripts and infrastructure tooling in Shell, Python and Groovy.
• Administer multi-cluster Kubernetes environments (EKS and OCP), including Helm charts, RBAC, network policies and autoscaling.
• Tune PostgreSQL for performance, high availability and disaster recovery (logical replication, pgBackRest).
• Implement GitOps workflows (Argo CD or Flux) for reproducible, auditable deployments.
• Provision and manage AWS resources (EKS, RDS/PostgreSQL, EC2, S3, IAM) and write Infrastructure as Code (Terraform or CloudFormation).
• Contribute application code in Python, Go or TypeScript, taking part in design reviews and performance profiling.
• Set up observability with Splunk, Prometheus, Grafana and CloudWatch, and incident response via PagerDuty or VictorOps.
• Author technical documentation and share knowledge internally.

Required profile

• Tertiary education in Computer Science, Software Engineering or a related field.
• 4+ years of combined experience in DevOps, SRE or software engineering.
• Agile mindset with experience in Scrum teams.
• Excellent communication, documentation and collaboration skills.

Required skills

• Kubernetes, Helm and containerised environments.
• Jenkins and CI/CD best practices.
• At least one programming language: Python, Go or JavaScript/TypeScript.
• Strong SQL and proven PostgreSQL administration.
• AWS core services, IAM security and cost optimisation.
• Linux internals, networking fundamentals and shell scripting.
• Familiarity with Terraform or CloudFormation.

Preferred certifications: CKA or CKAD, and AWS Certified Solutions Architect (Associate or Professional).