Customer & Commercial Operations Specialist (Fresh Graduates Welcome)

About the role

Applied Materials, a global leader in materials science and engineering solutions for semiconductors and advanced displays, is hiring a Customer & Commercial Operations Specialist in Singapore. The position is open to new college graduates and is full time, with no relocation eligibility.

Key responsibilities

• Support quotes, orders, RMAs and warranty claims, and follow up on open transactions.
• Coordinate with internal teams to resolve delivery holds and execute TKM kit requests.
• Assist with billing and invoice reconciliation across TPM/FPM/TKM/Spares/Services, help resolve invoice disputes and support AR follow-ups and delivery coordination.
• Provide proactive updates on high-value orders and expedite parts with internal teams.
• Monitor past-due and obsolete/problem parts and build system and process knowledge.
• Take part in system testing (RIT/UAT) and help resolve basic system issues such as B2B and ASN under guidance.
• Ensure assigned tasks follow compliance procedures and the standard POA, and contribute to team KPIs and company goals.
• Respond professionally to customer inquiries and resolve basic issues with empathy.
• Assist with MDG customer master setup and entitlement compliance under supervision.

Required profile

• New college graduate; no supervisory responsibilities.
• Conceptual knowledge of theories, practices and procedures within a discipline.
• General business knowledge gained through education or past experience.
• Able to use existing procedures to solve standard problems and work within standardized processes to meet deadlines.