Cyber Security and Managed IT Services Manager

About the role

Morgan McKinley Pte Ltd is recruiting a Cyber Security and Managed IT Services Manager. The role covers managing cyber security services and managed IT services for clients, supporting pre-sales activities, leading a team of IT and cyber security professionals, and handling budgets and reporting.

Key responsibilities

• Cyber security service management: develop, implement and maintain security strategies, policies and procedures; monitor IT environments for threats, respond to incidents and run risk assessments and audits; ensure compliance with standards such as GDPR and ISO 27001; lead security awareness and training; investigate incidents and recommend remediation.
• Service delivery management: lead daily operations of managed IT services (infrastructure maintenance, system monitoring, technical support); oversee vulnerability assessments, intrusion detection and incident response; ensure SLA and regulatory compliance; coordinate third-party vendors and partners; manage escalations and client issues.
• Pre-sales support: work with sales and business development teams, prepare proposals, solution architectures and demonstrations, respond to RFPs/RFIs, and give expert input during client meetings and proof-of-concept sessions.
• Team management: lead, mentor and develop IT and cyber security staff, allocate resources, conduct performance reviews and organise knowledge sharing.
• Cost management and reporting: manage budgets, optimise costs, and report on service performance, security incidents and pre-sales activity.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity or a related field.
• Minimum 5 years of experience in IT service delivery and cyber security management.
• Proven experience in technical pre-sales support, solution design and client engagement.
• Leadership and team management abilities.

Required skills

• Certifications such as CISSP, CISM, ITIL, CCSP or equivalent.
• Understanding of cyber security frameworks, ITIL service management and compliance standards.
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Familiarity with network architecture, firewalls, endpoint security and threat intelligence.
• Ability to turn technical features into business benefits.