Data Centre Fit-Out Construction Project Manager (Customer Delivery)

About the role

Digital Edge, a provider of sustainable, AI-ready digital infrastructure across Asia Pacific backed by Stonepeak, is hiring a Customer Delivery Manager (CDM) for its data centre fit-out projects. Reporting to the Customer Project Delivery Director, the CDM acts as the primary customer-facing delivery owner, coordinating customer requirements from contract signing through to Ready for Service (RFS). The role is project-specific and based locally for the duration of the project, with on-site delivery leadership supported by the director.

Key responsibilities

• Act as the main point of contact for customers during build, RFS and onboarding, tracking milestones and contractual requirements
• Support customers during pre-contract stages and manage expectations, escalations and risks
• Translate customer requirements into a structured scope and work breakdown, coordinating with design and solution engineering teams
• Develop and manage delivery programmes and track progress against milestones
• Manage customer change requests, assessing their cost and schedule impact
• Coordinate fit-out vendors, site access and installation sequencing
• Own handover of the facility and drive customer onboarding with Customer Success and Operations teams

Required profile

• 10+ years of experience leading end-to-end project delivery in critical operating environments (data centre preferred)
• Proven experience driving data centre infrastructure delivery and making delivery and commercial decisions
• Experience with hyperscale or large enterprise customers in data centres, cloud or IT services
• Strong customer-facing experience and ability to handle escalations and competing priorities
• Fluent spoken and written English; PMP certification preferred

Required skills

• Strong understanding of data centre infrastructure, especially electrical and mechanical services
• Proficiency in MS Office and MS Project / Aconex (or similar)