Deployment Strategist (Mandarin Speaking)

About the role

Chainalysis is looking for a Deployment Strategist fluent in spoken and written Mandarin. Acting as an embedded technical advisor, the role covers the full customer journey: discovery, investigation, solution design, deployment, enablement and ongoing value delivery. You will partner directly with customers to turn their investigative, intelligence, compliance or operational goals into actionable outcomes, and help them run Chainalysis solutions independently.

Key responsibilities

• Own end-to-end customer engagements, from discovery through investigation, solution design, deployment, enablement and value delivery.
• Translate customers' objectives into actionable outcomes and design, build and maintain custom workflows, notebooks, dashboards, queries and data models.
• Train customers and deliver live demos, walkthroughs and technical briefings to technical and non-technical audiences.
• Support pre-sales technical engagement for complex deals and advise customers on what is possible.
• Work with Product, Engineering, Global Intel and Sales to influence the roadmap and improve offerings.
• Share domain expertise and investigative techniques with the wider team.

Required profile

• Fluent spoken and written Mandarin.
• Experience conducting or supporting cryptocurrency investigations, blockchain intelligence or financial crime analysis.
• Deep familiarity with blockchain ecosystems (BTC, ETH, stablecoins, DeFi) and how on-chain data is used in investigations, compliance or intelligence.
• Proven track record of delivering customer-facing technical solutions and communicating insights from large datasets to varied audiences.
• Ability to thrive in fast-paced, ambiguous environments.
• Substantive knowledge of at least one domain such as financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax or private sector risk.

Required skills

• Proficiency in Python and SQL for data analysis, transformation and solution development.
• Building notebooks, dashboards and analytical workflows; data modelling and querying.
• Quickly learning Chainalysis data structures, schemas and products.
• Building trusted customer relationships and leading customer sessions, workshops and training.