Deputy Director, Workplace Experience

About the role

A*STAR is transforming how its people work, and this Deputy Director, Workplace Experience role sits at the centre of that effort. The position works closely with Business Units and research institutes to turn workplace strategies into concrete designs, programmes and operating models across multiple sites. It reports to the Director and leads the implementation, refinement and adoption of workplaces that improve collaboration, productivity and employee experience, while supporting efficient space use.

Key responsibilities

• Support workplace user experience and strategies, turning business and workforce needs into concepts, programmes and improvements, and contribute to medium- to long-term planning across campuses
• Build partnerships with business units and other operational units so priorities are understood and resourced, and co-develop workplace concepts with stakeholders
• Align workplace design, services and infrastructure with operational units, and design initiatives that boost productivity, collaboration, engagement and wellbeing
• Drive adoption of new and refreshed workplaces through communication and engagement, ensuring environments reflect organisational culture and evolving work patterns
• Set and manage metrics such as utilisation, satisfaction and adoption, build qualitative and quantitative feedback mechanisms, and turn data into actionable recommendations with Infrastructure

Required profile

• Degree in Business, Organisational Development, Real Estate, Design, Hospitality or a related field
• 10-13 years of experience in workplace strategy, workplace user experience design, business partnering, change management or related areas, with an emphasis on complex enterprise environments, hospitality and event management
• Proven ability to turn strategic priorities into practical, people-centred initiatives
• Experience leading and developing teams, and working under pressure in a fast-paced environment

Required skills

• Strong stakeholder engagement and influencing skills across all levels
• Analytical mindset, using data and feedback to drive continuous improvement
• Excellent communication skills and ability to craft clear narratives for diverse audiences
• Familiarity with workplace technology, AI and platforms is an advantage