DevOps Field Engineer

About the role

Blue Silo builds, deploys and operates secure, scalable software for defense, government and industrial clients, in both cloud and on-premises (including air-gapped) environments. It is expanding its Operations & Engineering team with a DevOps Field Engineer who bridges cloud DevOps with hands-on, on-site deployment and support. The engineer is the named first responder for production incidents under SLAs and must reach critical client sites within 8 hours.

Key responsibilities

• Act as first responder for production incidents under SLAs, attend critical sites within 8 hours, join an on-call rotation and lead incident resolution, root cause analysis and post-incident reviews
• Deploy, configure and maintain applications and infrastructure on AWS, Azure or GCP, including CI/CD pipelines, Infrastructure as Code (Terraform or CloudFormation) and containerised deployments (Docker, Kubernetes)
• Manage cloud-native monitoring, logging and security services
• Install, commission and operate on-premises systems, including offline software distribution, patching and Linux/Windows server administration
• Implement backup, replication and disaster recovery (Veeam or equivalent) and monitor system health with tools such as Zabbix
• Configure and troubleshoot RFID devices and CCTV/NVR/VMS systems, and document runbooks, architecture diagrams and incident logs

Required profile

• 2+ years of hands-on experience in DevOps, site reliability, system administration, field engineering or software development
• Experience with at least one major cloud platform (AWS, Azure or GCP)
• Comfortable working on customer premises, including restricted or no internet access; on-site within 8 hours of critical incidents, including outside normal hours; valid driving licence and own transport preferred
• Eligibility to work on defense, government or security-sensitive projects, including any clearance or vetting required by the client

Required skills

• Linux and Windows Server administration
• Networking basics: TCP/IP, VLAN, routing, firewall and switch configuration
• CI/CD pipelines, Docker, Infrastructure as Code (Terraform or equivalent)
• System monitoring (Zabbix preferred) and backup/recovery (Veeam or equivalent)
• Preferred: Kubernetes, Ansible, CCTV troubleshooting, RFID systems, ITIL certifications

To apply, send a resume and a cover letter describing cloud and on-site deployment experience and any SLA-bound support roles to the company by email, with "DevOps Field Engineer Application" in the subject line.