Director, Wellness
The Hongkong and Shanghai Hotels, Limited · Singapour
Job description
About the role
Based in the Hong Kong Corporate Office, the Director, Wellness will lead the creation and expansion of a global wellness platform across hotels, private clubs and integrated guest experiences. Reporting to the Senior Vice President of Operations, this newly created senior role positions wellness as a core pillar of the brand.
Key responsibilities
- Define and continuously evolve the Group’s global wellness strategy to stay ahead of market trends and scientific developments.
- Design a scalable operating model that delivers consistent, commercial‑driven wellness experiences across the portfolio.
- Integrate wellness into the brand’s value proposition, extending beyond spa to lifestyle, longevity, recovery and holistic design.
- Oversee the development of programmes in resilience, recovery, renewal and restoration, ensuring they are preventative, personalised and data‑informed.
- Translate medical and therapeutic advances into hospitality‑appropriate experiences while maintaining brand credibility.
- Establish global wellness standards and service frameworks that balance consistency with controlled innovation.
- Own commercial performance – revenue growth, utilisation, guest engagement and margin sustainability – and optimise ROI and resource allocation.
- Partner with Guest Experience, Food & Beverage, Brand Marketing and Operations to embed wellness throughout the guest journey.
Required profile
- Extensive leadership experience in wellness, hospitality or related sectors with a proven track record in strategy and commercial delivery.
- Deep understanding of wellness trends, preventative health, longevity and experience‑driven hospitality.
- Strong commercial acumen, including P&L management, ROI analysis and investment decision‑making.
- Influential communicator capable of aligning senior stakeholders across functions.
- Collaborative, forward‑thinking mindset with a passion for innovation and continuous improvement.
- Excellent command of English; additional languages are a plus.
- Willingness to travel as required and to reside in Hong Kong.
Required skills
What we offer
- Competitive benefits package including comprehensive medical coverage and retirement schemes.
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Published 8 hours ago
Expires 1 month from now
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The Hongkong and Shanghai Hotels, Limited
Singapour
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