Executive Assistant – Luxury Hotel

About the role

The St. Regis Singapore is seeking a professional Executive Assistant to support daily office operations and deliver exceptional guest service in a luxury hospitality environment.

Key responsibilities

• Greet visitors, determine purpose of visit and escort them to the appropriate destination.
• Open, read, and prepare responses to routine correspondence; attach relevant files.
• Take, distribute and file meeting minutes accurately.
• Handle incoming and outgoing mail, including courier and fax.
• Create and maintain both electronic and paper filing systems for records, reports and documents.
• Prepare letters, memos and other documents using word processing, spreadsheet, database and presentation software.
• Enter and retrieve information from computer databases, update records and respond to guest inquiries.
• Operate standard office equipment such as telephone, fax, photocopier, calculator and other electronic peripherals.
• Document and forward guest requests or complaints to the appropriate personnel.
• Uphold company policies, maintain a professional appearance, protect confidential information and support team objectives.

Required profile

• Professional demeanor with clear, courteous communication.
• Ability to follow company policies and maintain confidentiality of proprietary information.
• Strong organizational skills and attention to detail.
• Positive attitude toward teamwork and guest service.
• Physical ability to move, lift, carry, push or pull objects up to 10 lb without assistance.

Required skills

• Proficiency with word processing software.
• Proficiency with spreadsheet software.
• Experience using database software.
• Experience with presentation software.
• Ability to operate standard office equipment (telephone, fax, photocopier, calculator).