Executive - MSc (Robotics) Programme Administration

About the role

The Executive supports end-to-end administration of the MSc (Robotics) programme, from admissions through examinations to graduation-related processing. The role is student-facing and works closely with other department staff, including academic staff, and other NUS units.

Key responsibilities

• Manage two annual admissions cycles (August/January), handle enquiries and process applications in GDA3 (document checks, GPA computation, shortlisting, offers), including CDE Global Fellowship Programme applications.
• Prepare admissions listings, follow up action items and analyse application, offer and acceptance data for reporting to the Programme Manager and Deputy Head (Graduate Programmes).
• Administer CourseReg configuration and operations (enrolments, add/drop, appeals, capacity reviews, workload and prerequisite checks).
• Manage student administration matters such as candidature, LOA, workload conversion, credit transfers and tuition fee queries, handling appeals with escalation as needed.
• Coordinate examination logistics and processing (invigilation, exam requirements, printing and collation of papers, script checking, exam duties, CA and exam marks collation and verification).
• Prepare BOE materials and exam reports, support graduation checks and coordinate graduation processing with the Dean's Office.
• Help organise welcome talks, attend to walk-in queries, inform the website administrator of programme updates and verify published information for accuracy.
• Perform other ad-hoc duties as assigned.

Required profile

• Degree holder, preferably with working experience in higher education or programme administration.
• Strong communication and interpersonal skills, able to coordinate across stakeholders.
• Strong organisational skills with attention to detail, able to manage multiple deadlines and interpret and apply academic policies.

Required skills

• Proficiency in administrative software and tools such as Microsoft 365 (Teams, SharePoint, Excel).
• Willingness to learn and adopt new technologies as needed.