Executive (Programme), Active Ageing Centre

About the role

The Executive (Programme) is a key member of the Active Ageing Centre (AAC) team, reporting to the Centre Supervisor. The role plans, implements and manages programmes and services that promote active and healthy ageing for seniors aged 60 and above, covering programme delivery, community engagement and operational support across the five Active Ageing Programme domains.

Key responsibilities

• Plan and run programmes in the Physical, Cognitive, Social, Learning and Volunteerism domains, including workshops, wellness sessions and community events, and co-facilitate when needed
• Evaluate programmes through participant feedback, attendance tracking and outcome measurement
• Reach out to isolated seniors through door-knocking, home visits and community events, and represent the centre at community events
• Recruit, train and coordinate volunteers; manage relationships with community partners, sponsors and donors, and support corporate engagement and donor relations
• Run the Befriending & Buddying programme, the Ground-up Initiative and information and referral services, and provide case management and follow-ups for complex cases
• Maintain participant records, attendance and programme reports in Salesforce CRM and other systems, track expenses and support budget monitoring
• Ensure compliance with MOH healthcare directives and AIC service requirements, and support recruitment and retention targets
• Mentor Programme Associates, support staff training and foster a collaborative team culture

Required profile

• Diploma or degree in Social Work, Gerontology, Psychology, Community Development or a related field
• Minimum 2-4 years' experience in community work, programme coordination or working with seniors
• Demonstrated experience in programme planning and implementation in community settings
• Organised, able to manage multiple programmes at once, and adaptable and collaborative
• Proficiency in Mandarin and/or local dialects

Required skills

• Salesforce CRM and Microsoft Office
• Programme tracking systems and data management