Senior Officer (Community Outreach & Intervention)

About the role

TOUCH Community Services is hiring a full-time Senior Officer (Community Outreach & Intervention) in Corporate Support. The officer provides daily administrative and operational support to the team, organises the logistics and resources needed for programme services, and may help coordinate outreach events and activities.

Key responsibilities

• Provide administrative or logistical support to the team in running client-related support and other activities.
• Assist in coordinating and planning outreach and engagement events with community partners and agencies.
• Collect data on time for quarterly and annual programme report submissions and carry out simple data analysis to produce those reports.
• Store and maintain data and documents in line with programme requirements and personal data protection and security guidelines.
• Coordinate the team's training schedule with the Senior Allied Health Professional.
• Prepare resource materials for clients and caregivers and respond to general email enquiries about programme matters.
• Assist in basic mental health assessments, such as initial screenings for callers and walk-ins.
• Perform any other duties as assigned.

Required profile

• Minimum diploma, ideally in Psychology, Counselling, Social Work or another related field.
• Proficiency in Microsoft Office software such as Excel, PowerPoint and Word.