Executive / Senior Executive / Assistant Manager Properties (Facility Management)

About the role

Singapore Airlines is looking for an Executive, Senior Executive or Assistant Manager for its Properties department, based in Singapore. The successful candidate will oversee the facilities management of assigned SIA-owned and leased premises, covering preventive and corrective maintenance, soft services, project management, internal works requisitions and facility bookings. The role works closely with internal stakeholders, service providers and regulatory authorities.

Key responsibilities

• Lead and manage a team delivering systematic, cost-effective and responsive maintenance of building equipment, systems and common services.
• Oversee the Building Operations Centre (BOC) so that service requests, feedback and complaints are handled professionally and tracked to closure.
• Manage Integrated Facilities Management (IFM) and other FM service contracts against specifications, SLAs/KPIs and statutory compliance.
• Plan and manage energy and utility consumption to support sustainability targets, including Green Mark and energy management goals.
• Prepare, manage and control operating and capital expenditure budgets, including forecasting and cost estimation.
• Plan and manage improvement and retrofitting projects from feasibility and design through procurement, implementation, commissioning and handover.
• Liaise with authorities and regulators on compliance, licences, inspections and permits.
• Assist the Manager with feasibility studies, site assessments, technical evaluations and lifecycle costing.
• Manage administrative functions such as procurement, requisition processing, documentation, asset tracking and service level monitoring.
• Drive continuous improvement, digitalisation and customer experience, and conduct regular audits of service providers.
• Collaborate with building occupants and business units on operational needs, project schedules and space requirements, including facility bookings.
• Stay up to date with technologies and best practices, and lead the IFM team during emergencies such as system failures, fire alarms or business continuity events.
• Promote a workplace culture of safety, service excellence, environmental stewardship and stakeholder engagement.

Required profile

• Degree in Engineering, Building, Facilities Management or a related discipline; fresh graduates are welcome, and relevant internship or work experience is an advantage.
• Basic understanding of FM operations, building services and systems, including MEP, ACMV, P&S and fire protection.
• Certifications such as BCA GMAP (FM), SCEM, WEMP or FSM are advantageous but not mandatory.
• Strong analytical and problem-solving abilities, good communication and interpersonal skills, and a proactive, team-oriented approach.
• Able to respond to urgent operational matters, including after office hours.
• Interest in building operations, facilities management and sustainability.
• Knowledge of Singapore codes and regulations (e.g. Fire Safety Act, WSH, BCA requirements).

Required skills

• Ability to read technical drawings (advantage)
• Familiarity with CMMS and Smart FM platforms (advantage)
• Basic data analysis with Excel and Power BI (advantage)