Head of Merchant Acquisition

About the role

Grab is seeking a senior leader to head its Merchant Acquisition function in Singapore. The role will shape the sales strategy, build a high‑performing team and create a scalable revenue engine across GrabFood, GrabMart, GrabFin, Omnicommerce and GrabAds.

Key responsibilities

• Define and execute a long‑term merchant acquisition strategy that drives merchant count, GMV and product adoption across the Grab ecosystem.
• Develop channel‑specific go‑to‑market plans that balance ambitious growth targets with execution reality.
• Grow GrabAds by creating targeted sales initiatives, segment‑specific strategies and partnerships with marketing agencies.
• Lead, mentor and scale a team of Sales Managers, fostering a culture of high performance and accountability.
• Translate business priorities into clear commercial plans, strengthen sales effectiveness and unlock new growth opportunities.
• Lead complex negotiations with strategic merchants and oversee pipeline performance.

Required profile

• Proven senior commercial leadership experience, preferably in e‑commerce, marketplace or digital advertising.
• Strong strategic thinking with a track record of building and executing growth plans.
• Excellent mentorship and team‑building capabilities.
• Ability to work closely with senior leadership and cross‑functional teams.

Required skills