IT Project Manager - Consumer & Corporate Banking Assisted Channels

About the role

A Singapore bank invites an IT Project Manager to coach and mentor teams on Agile values and principles, and to facilitate Scrum events. The role works with Technology and Business stakeholders, especially in Consumer Banking digital channels, and supports the scaling of Agility across the bank.

Key responsibilities

• Coach and mentor teams on Agile values and principles
• Facilitate Scrum events such as Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews and Retrospectives
• Support Product Owners in managing the backlog and maximising value for the team
• Remove blockers and impede work progress
• Collaborate with other Scrum Masters and stakeholders to scale Agility
• Foster a safe and trusting team environment

Required profile

• At least 10 years of hands-on IT project management experience, preferably in banking or financial services
• Bachelor's degree or equivalent
• Experience managing cross-functional teams across business, technology, operations, vendors and external partners
• Experience delivering projects for Assisted Channels platforms, Branch Banking Systems, CRM or Customer Service Channels is preferred

Required skills

• Deep knowledge of Scrum and Agile values and principles
• End-to-end business process knowledge of Consumer/Corporate Banking channels
• Strong leadership, coaching, mentoring, stakeholder management and negotiation skills
• Excellent written and verbal communication, and ability to influence without formal authority
• Risk, issue, dependency and change management experience

What we offer

• Competitive base salary
• Holistic, flexible benefits and community initiatives
• Learning and professional development opportunities